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CRM Masterclass: Broker Edition - Kendyl Young
During this Masterclass on Contact Relationship Management you will learn the reasons to use a CRM to build your business. You will also see how to study the aspects of a CRM and how it can help keep track of customers, contracts and appointments. Know that there are more people, more rules, and more expectations in real estate today and understand the importance of reviews and how to manage customer expectations.
Registration:
Online Anytime: This course is available in online anytime format, visit store.car.org.
Certification: This is a required course toward earning the Woman UP!® Executive Certification This is a new certification. For more information about these certifications, please visit the Certifications/Designation Page
How you will benefit from this course:
Who should attend:
All California REALTORS® looking to implement a CRM into their business or build onto an existing CRM skillset.
Instructor:
Kendyl Young
I am Kendyl Jue Young- the Jue part is important if you knew my Mom- an iconic Glendale REALTOR® of the 70’s-2000. I was born and raised in Los Angeles and I am the 4th generation of my family born in California. Until recently I often joked I had not been east of the I-5.
My mother was a local REALTOR® and I had only a very short, unfortunate, stint with a huge Blue Chip company right out of college. Turns out I am not particularly employable, but my blunt and honest way of speaking is fantastic for my clients. I’ll praise your smart decisions, but I’ll also tell you when you are being short sighted. I’d rather suffer your immediate potential irritation in exchange for your long term happiness. I also am an obsessive learner. I’ve been to more seminars, read more books and enjoyed more continuous professional coaching than any REALTOR® I know.
